Frequently Asked Questions

Charity FAQ

We send over a prize pack for each prize in an email. This includes all details about the prize, any terms and conditions, photos, social media tags and a certificate for the winner. 

Every prize we offer has a minimum bid (reserve), which must be met in order for the prize to sell. You are not obliged to keep anything that does not sell, it simply comes back to us and we redistribute it to another charity event. 

Your charity will keep at least 65% of the total our prize(s) raises at auction.

In the week after your event we will send you an email asking for the winner’s name and the amount raised. Once we have this information, we will send you an invoice for 35% of the total our prize(s) raised.

Just a simple post on your active social media profiles i.e. Twitter, Facebook, LinkedIn and Instagram thanking the donor for the prize. We will provide the social media tags in a prize pack. 

The post/s need to tag both Charity Escapes and the donor. Prize winners can only redeem their voucher once your social media posts have been complete.

You will be sent a reminder a few days before the event date if we have not received notification of your posts. Example Post: “Huge thanks to @…………… and @charityescapes for providing us with a wonderful auction/raffle prize for our upcoming …… event next weekend!”

We have a set amount allocated to each prize which means you can secure any raffle prizes in advance of your event and you would just pay us the set amount in the week after your event.  

Once you have given the winner their certificate for the prize, they just need to get in contact with us and we will deal with the booking. Our contact details and all prize info are on the certificate which you will have received in your prize pack. 

As many as you like – we are happy to offer advice on the appropriate number of prizes for your event and also how to use these prizes in order to raise the most amount money for your charity.