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COMPETITION AND TEXT TO DONATE TERMS


Privacy Notice for Text to Donate

Your information (mobile number and donation amount) will be collected by Donr on behalf of the Great Northern Raffle and Charity Escapes, and will only be used for processing your donation, providing receipts, managing refunds and failed donations as necessary and in order to help analyse our income. It will not be used for any other purposes. Our lawful basis for this processing is that it is in our legitimate interests (and we don’t believe this unreasonably impacts on your rights or freedoms). Any additional information provided as part of the Gift Aid declaration (first name or initial, surname, address and postcode) will only be used for the purpose of claiming Gift Aid and in order to help analyse our respective income. Your data will only be used by Donr, and Charity Escapes and will NOT be passed onto any third parties. To find out more about how we will use your information, including your rights in relation to it, how to contact us about it and how we use your email address or phone number if you sign up to each of our newsletter please see The Charity Escapes Privacy Policy here.


The Prize

There are five prizes available in the September GNRaffle. All are listed on our Prize Page found here.


How to enter

Entry to the prize draw is by texting your chosen keyword to short code 70085. All keywords can be found here. Text messages cost your standard network message charge (based on your service provider rates – please check with your provider). Entrants will then receive a free bounce-back message informing them that a voluntary donation of £5 has been taken, unless they reply to 70085 with the word CANCEL before 10 minutes has passed.


Full terms and conditions

The prize draw will be open at 9am on 1st Sept 2020 and close at 23.59pm on 30th Sept 2020.There will be one winner of each prize.
For the avoidance of doubt, opting out of the voluntary donation will not affect your entry into the prize draw.There are five separate prizes to be won. The timings and T&Cs of each individual prize will depend on the wider UK situation and any restrictions in place in the coming months:


Malmaison Newcastle overnight stay
Prize Terms and Conditions:
Valid for 12 months after 30/09/2020.
Subject to availability.
Excluding special events.


Redworth Hall three course dinner
Prize Terms and Conditions:
Valid for 6 months from 30/09/2020.
Subject to availability.
All additional expenses to be settled upon departure.
Must present voucher on arrival at restaurant reception and booking must be made in advance over the phone.


Herring Masters Cottage 3 night stay
Prize Terms and Conditions:
Valid for 12 months from 30/09/2020.
Subject to availability.
Excludes peak times such as, School Holidays, Bank holidays, Easter, Christmas and New Year.


Crafters Companion Voucher
Prize Terms and Conditions:
Hamper will be delivered to prize winner by Crafters Companion


Pink Boutique Voucher
Prize Terms and Conditions:
Vouchers can be used to purchase anything on the website, including sale.
They can also be used in conjunction with a valid discount code Gift vouchers are valid for 1 year from issue and are sent in the form of a voucher code via email. If anything is returned, it will be refunded back to the same voucher code. Terms and conditions will also be included in the email when the voucher is issued


The prizes are subject to change. Descriptions of the prizes are provided without a warranty of any kind. In no event shall The Great Northern Raffle, Donr or any prize provider be liable for any claim demand or damages caused to an entrant by reason of a description of the prize being inaccurate, incomplete, or for the prize being otherwise in any way different to the entrant’s expectations. The Great Northern Raffle and Donr reserve the right to disqualify any entries that breach these rules, are in any way fraudulent or (in The Great Northern Raffles reasonable opinion) will bring themselves, Donr or the prize providers into disrepute. The Great Northern Raffle and Donr reserve the right to cancel the prize draw at any stage, if deemed necessary in their joint opinion, or if circumstances arise outside their control.

As well as the relevant Donation Value, each text message will incur your standard network message charge (based on your service provider rates). This service can only be used from a UK mobile and does not include Channel Islands or Isle of Man mobile networks. If you donate using this service from a UK mobile abroad, you may incur additional network charges.

All donations will be sent from Donr to the Middleton Foundation (Charity Escapes) and distributed to the participating charities accordingly.

The following mobile network operators have waived their charges in order to allow the full Donation Value of the reply confirmation text message (described below) to go entirely to support The Great Northern Raffles participating charities: 3, O2, EE, Sky, Virgin and Vodafone. In addition, HMRC has confirmed that no VAT should be charged on these donations.

You can send a text message between 09:00 on the date the Keyword and Short Code combination go ‘Live’, as listed in the above table, and 23.59 on the Closing Date, as listed in the above table. Please ensure you spell the Keyword correctly and send your text message to the correct Short Code, however, if we, acting reasonably believe you are trying to donate, we will still take the donation even if you entered the Keyword incorrectly. Alternatively, we may instead send you a message to let you know that your donation has failed. The message we send to you in this instance is not a confirmation message so, whilst you will be charged your standard network message charge, you will not be charged the Donation Value and will not be donating to The Great Northern Raffle. You will not have been added to any marketing databases if we send you this follow up text unless you have expressly requested to be.

If your Keyword and Short Code are valid and your text message is received within the specified times and dates, you will be charged the applicable Donation Value via reply confirmation text message(s) and your donation will go to The Great Northern Raffle (with the exception of Vodafone customers and some EE customers, who will be charged the Donation Value directly via their bill). It may take some time for you to receive the confirmation text message. Please wait until you receive it. Unless a cap applies (see below) each valid text you send will result in a charge of the Donation Value plus your standard network message charge, regardless of when you receive your confirmation text message. Any repeat texts will result in repeat donations.

If you’re a UK taxpayer, we (The Great Northern Raffle) can claim an equal share of an additional 25p in Gift Aid from the Government for every £1 you donate. We’ll send you a follow up text to ask if you want us to claim Gift Aid on your donation. If you follow the link in our follow up text you’ll be taken to a separate section on our website to complete the Gift Aid declaration - please read it carefully. Find out more about Gift Aid here. We won’t automatically add you to any marketing databases when we send you this follow up text.

If by mistake you text us with the word “GIFT” or “GIFT AID” rather than following the above process, we may send you a message to notify you of the error and redirecting you to the above process again. You will not automatically be added to any marketing databases if we send you this text.

If your Keyword or Short Code is invalid, or if your message is received outside the times and dates of the service, you may not receive a confirmation text message but may still be charged your standard network message charge. If no confirmation text message is received, you will not be charged the Donation Value as you will not be donating to The Great Northern Raffle. However, if you receive the confirmation text message then you may still be charged the Donation Value, in which case your donation will still be made to The Great Northern Raffle.

All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian’s permission to send a text donation to us.

The Great Northern Raffle and their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.

The text service is provided by Donr Limited. If you have any queries regarding the service, please contact Donr at the following email address: care@donr.com or write to Donr Limited, The Stables, St Georges Terrace, Newcastle Upon Tyne, NE2 2SU or call on the following Helpline Number: 0333 4444 777 (Monday to Friday 9:00 - 17:30).

The Great Northern Raffle reserves the right to change these terms and conditions at any time. Any updates will be posted on this website so please check back regularly. The governing law is that of England and Wales.

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